Monday, 12 December 2011

tealeaf basics

* Tealeaf founded in 1999.
                   -> tealeaf components
                   -> tealeaf attributes
Tealeaf components consists of
                     *tealeaf portal
                     *Realitea viewer
                     *CX connect
        Tealeaf portal:
                     -> tealeaf portal users can view list of users who are accessing website perform  
                                       dashboarding.
         RealiTeaViewer:
                     -> for viewing & replaying each session individually.
                     -> used to create events & to post on portal.
         CX Connect:
                      -> is the backend for tealeaf which stores all data like sessions,events.
Tealeaf attributes consists of
                      *sessions
                      *events
        Sessions:
                    -> session is the time the user spends in an application.
                   -> session expire after a predefined period of inactivity.
                   -> session gets completed when user exists website.
        Events:
                  -> events are data drivers for
                                   1.identification
                                   2.alerting
                                   3.searching
                                   4.reporting
                                   5.scoreboards
                                    6.dashboards
 

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